| 職種/仕事内容 |
仕事内容
We are seeking a full time Operations Manager for International Schools in the Tokyo area.
[Primary Role]
The Operations Manager is responsible for leading, challenging and coaching sales volume, for 5 to10accounts, with the purpose of maximizing sales and profits, and maintaining consistent food& beverages with service quality level by working directly with the onsite chef and/or Café Manager and local kitchen/cafe team.
[Essential Functions]
LEAEDERSHIP: Motivate team to be successful, resolve conflicts and make hard decisions Provide regular performance feedback to Kitchen Managers and/or Café Managers. Always communicating with team and Head Office.
TIME MANAGEMENT : Operations Managers work with multiple accounts and managers across a large region, coordinate visiting these accounts from time to time. Creating schedules, a minimum of one week in advance, arranging visit meetings with key clients, and planning site activity targets require time management and careful planning.
DAY-TO-DAY OPERATIONS: Responsible for maintaining operational excellence in each account. Comfortable with working and training any position inside Cezars Kitchen/Café. Provide value/support by working inside kitchen as needed. 50% of your time, lending your physical support and 50% of energy focus on strategic support with building sales and improving the overall performance of your accounts.
SPEAKING& WRITING: Operations Managers do a lot of communicating. This might be in front of a group of employees, or in a meeting with management. You might be called upon to write reports, recommendations, or reasons for termination. Great verbal communications and writing skills will help you in any of these scenarios.
WEEKLY SITE VISITS: On average, spend 80% of time visiting accounts. Support with service and ongoing development of food quality, a la carte menu, staff and customer care.
FINANCIAL RESULTS: Achieve quantitative objectives for your assigned region.
CUSTOMER SERVICE: Demonstrate uncompromising customer service skills. Provide customer service to internal customers = staff. Represent Cezars Kitchen as a brand ambassador when supporting our external customers = students, faculty and staff.
CATERING: Be present at all non-regular events, including night and weekend events. Support local team with all events that is catering to guests from other schools.
INSPECTION: Conduct monthly kitchen inspections for your accounts.
RECRUITMENT: In charge of hiring new staff for all your accounts, with good judge of character to ensure that you hire the right people to maintain an efficient and motivated team. Ensure training environment is in place.
LABOR MANAGEMENT: Edit and approve all timecards for the accounts in which you oversee. This includes approving requests, such as vacation leave, for T&A solution. Also ensure the right about of labor coverage is always present.
[Requirement]
Must have a valid visa to work in Japan.
Minimum 5 years of management experience in F&B establishment, preferably multi unit setting.
Ability to communicate in English
Bachelors degress or culinary degree
[Working Hours]
・8 a.m. to 5 p.m.
Saturdays and Sundays Off
A Christmas break
New Year Holiday
[Benefits]
Employment Insurance
Social Insurance
Managerial Position Allowance
Free Staff Meals
Transportation Allowance (Up to ¥1,000/day)
Health Check-up
Uniform Allowance
Incentive Bonus
New Year Holiday
A Christmas break
Pay raise system
Job Type: Full-time
Pay: 350,000 - 450,000 per month
(Incl. Managerial Position Allowance)
Cezars Kitchen is a leader in food service in Japan and the international community.
Since our beginning in 1996, we have served hundreds of thousands of satisfied customers in schools and businesses throughout Japan, Malaysia, Singapore and Korea.
Our chefs are from all over the world, and they are all unique and passionate about cooking.
Please visit our website for more information.
▼www.cezarskitchen.com
|
